Terms & Conditions

Here at Nanozee Smart Electronics we do our best in offering excellent products at the best affordable prices. Our goal is to make sure our clients are happy so we can see more future returning customers.

 

The below are a list of guidelines in which it gives you an overview what to expect from our products, warranty and services offered.

 

Onboard Starter Pack

 

This is where you successfully purchased your smart mobile device from our website.

With this purchase, you will receive a free plug adapter, Google Services loaded and installed upon request (CN Rom phones) and a free randomized gift. We will also include a digital document which will be emailed to you to show you how to install Google Services, set permissions, notifications etc for CN rom smartphones. This makes it easier whenever you want to factory reset and it will help you set it up again.

 

Warranty

 

Our brand-new devices come with a standard 3-month international warranty. So, if anything is wrong with the device, please send an email to info@nanozee.com and give us a brief description and a possible screenshot of any error where possible. Our Technical team will respond and advise further from there.

 

Open Box Sale Items comes with a standard 1-month warranty. So, if anything is wrong with the device, please send an email to info@nanozee.com and give us a brief description and a possible screenshot of any error where possible. Our Technical team will respond and advise further from there.

 

Pricing

 

Kindly note we reserve the right to change pricing at any time. There may be discounts and special offerings on a limited time bases.

 

Payment systems we currently accept are EFT payments through our website. At a later stage, we will be accepting other 3rd party payment systems.

 

For our international clients, please email info@nanozee.com for further information on making purchases through international bank transfer.

 

Funds needs to reflect before shipping out your items. Once funds are reflected into our account, you will receive further notification from the support team via email correspondence.

 

Shipping

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Free Shipping on orders R1000 and over.

 

Imported stock – This is where the items are in import stock based in Hong Kong. When a customer places an order on the website and its in imported stock, delivery is 10-15 business working days.

 

Local Stock – This is where the items are in local stock in South Africa and will be shipped within 24-48 hours after order placed. Thereafter, Courier Guy tracking number will be sent to the client.